Terms Of Use

Heartland Society is committed to protecting your privacy. This Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for using, maintaining, protecting and disclosing that information.

We may from time to time update this Policy, so we invite you to review this web page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date noted above. The new Policy will apply to all past and current users of our website and will replace any prior Policies.

 What Information We Collect and How We Use It

We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. Visitors to our website are not required to register or provide information to us in order to view our website.

If you choose to establish a Heartland Society account, we collect the following information about you: name, address, phone number, email address, username and password. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, we may from time to time contact you via email or regular mail unless you opt-out by following the instructions in the “opting out” section of this Policy.

If you shop with us, we collect the following information about you: name, addresses, phone numbers, email addresses, as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number to process your order or as otherwise described in this Policy.

We use Paypal as our billing system. Any billing/credit card information to process your order goes to Paypal payment system directly. Heartland Society will not access or collect any of your Paypal account or credit card information such as credit card numbers and expiration dates. All payment information is protected by industry-standard RSA public key encryption and is only stored in Paypal system for the duration of your transaction. Additionally, when you submit your payment information your data is protected by Secure Socket Layer (SSL) technology certified by a digital certificate.

Please see PayPal’s documentation for more information on working with the PayPal system.

The email address you provide is used for internal purposes, such as confirming and tracking your orders or as otherwise described in this Policy. We may also contact you occasionally via email or regular mail to keep you up-to-date on the latest Heartland Society news. If you would like to opt out of receiving mailings from us, just let us know (see contact information below). Also, gift recipients may, from time to time, receive offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing-related communications from us.

In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Heartland Society or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, personal information collected by our website may be transferred to the purchaser or the new company.

 Use of Cookies

Our website uses “cookies.” A cookie is a small file that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help us determine whether a visitor to our website has visited our website before or if he or she is a new visitor. Cookies also allow Heartland Society account registrants to save time during checkout on return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies, certain aspects of our website will not function properly, such as the shopping cart. Our cookies do not track any personal information about you or provide us with any way to contact you, and the cookies do not extract any information from your computer.

We may use third-party analytical tools to help us better understand how you use our website. These analytical tools will place cookies on your computer to collect information. The information collected by these analytical tools will tell us things like which search engine referred you to our website, how you navigated around our website and what you purchased. This information will help us to better serve you with more personalized information and product offerings. The third party provider of the analytical tools may only use your personal information to perform services for us and is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis.

 Updating, Deleting, Editing Your Account Information

After setting up an account with Heartland Society, you can access, review, correct and/or delete all of the personally identifiable information you provided to us by logging into your account. You may also ask us to assist by emailing us at service@heartlandshops.com .

 Third Party Service Providers

We sometimes employ other companies and individuals to perform services for us. For example, we may hire agencies to help administer consumer promotions, to analyze data, to process and fulfill orders you place, and to provide customer service. We may share your personally identifiable information with these parties, who have agreed to hold this information in confidence, not to use it for any purpose except to carry out the requested service, and to honor Heartland Society’s privacy and security policies in the way this information is handled.

 Security

We take your privacy and security seriously. For this reason, we maintain administrative, physical and technical safeguards that are designed to protect your personal information from accidental, unlawful or unauthorized destruction, loss, access, disclosure or use.

 Opting Out

If you would rather not receive marketing emails from us, please let us know by contacting us as indicated below.

 Contacting Us

You may ask questions, submit comments and opt out of receiving updates and other mailings from us by contacting us via email at service@heartlandshops.com, via phone at (408) 245-2228 or regular mail at Heartland Society, 1344 Ridder Park Drive, San Jose, CA 95131.

Welcome to the website of Heartland! We built our website to share information about our company, our recipes, and our products; to make guides available that show you how to brew delicious coffees at home; to provide updates related to our company; and to allow you to purchase our products and have them shipped directly to you.

The following terms govern your access to and use of the Heartland website, including any content and services offered via our website. By using our website, you agree to these terms.

We may revise and update these terms from time to time. All changes are effective immediately when we post them. Your continued use of our website following the posting of revised terms means that you accept and agree to the changes.

 Privacy

We value your privacy. Please review our privacy policy to understand our privacy practices. All information you provide to us to establish an account via this website or otherwise is subject to our privacy policy.

 Trademarks

Heartland Society® and the Heartland logo are registered trademarks of Heartland Society organization. You must not use these trademarks without our prior written permission. All other names, logos, product and service names, designs and slogans that may appear on this website are the trademarks of their respective owners.

 Other Intellectual Property Rights

This website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by Heartland Society, its licensors or other providers of such material and are protected by U.S. and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These terms permit you to use our website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of our website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

 Permitted and Prohibited Uses

You may use our website only for lawful purposes and in accordance with these terms. You agree not to use our website in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the U.S. or other countries). You also agree not to:

  • Use our website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of our website.
  • Use any robot, spider or other automatic device, process or means to access our website for any purpose, including monitoring or copying any of the material on our website.
  • Use any device, software or routine that interferes with the proper working of our website.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of our website, the server on which our website is stored, or any server, computer or database connected to our website.
  • Attack our website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of our website.

 Reliance on Website Information

The information presented on our website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our website, or by anyone who may be informed of any of its contents.

 Purchasing Our Products

You may only register for a Heartland account and purchase our products if you are at least 18 years old. When you register for an account, you represent that (1) you meet such age requirement, (2) all of the information you provide is accurate, current and complete, (3) you will be solely responsible for all transactions that take place using your account, and (4) you will be solely responsible for maintaining the secrecy and security of your account and password. We reserve the right to refuse service, terminate your account, or cancel your orders in our sole discretion, including, without limitation, if we believe that your conduct violates applicable law or is harmful to our interests.

 Changes to this Website

We may update the content on our website from time to time, but its content is not necessarily complete or up to date. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

 Linking to this Website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

 Links from this Website

Any links from this website to other sites and resources provided by third parties are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to our website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

 Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or this website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our website for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF OUR WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH OUR WEBSITE IS AT YOUR OWN RISK. OUR WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER BLUE BOTTLE COFFEE NOR ANY PERSON ASSOCIATED WITH BLUE BOTTLE COFFEE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF OUR WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER HEARTLAND SOCIETY NOR ANYONE ASSOCIATED WITH HEARTLAND SOCIETY REPRESENTS OR WARRANTS THAT OUR WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

 Limitation on Liability

IN NO EVENT WILL HEARTLAND SOCIETY, ITS AFFILIATES OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON OUR WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH OURWEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

 Indemnification

You agree to defend, indemnify and hold harmless Heartland Society, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms or your use of our website, including, but not limited to, any use of our website’s content, services and products other than as expressly authorized in these terms or your use of any information obtained from our website.

 Governing Law and Jurisdiction

All matters relating to our website and these terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of California, without giving effect to any choice or conflict of law provision. Any legal suit, action or proceeding arising out of, or related to, these terms or our website will be instituted exclusively in the federal and state courts located in Alameda County, California. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

 Waiver and Severability

No waiver by Heartland Society of any term or condition set forth in these terms will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Heartland Society to assert a right or provision under these terms will not constitute a waiver of such right or provision.

If any provision of these terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of these terms will continue in full force and effect.

 Entire Agreement

These terms and our privacy policy constitute the sole and entire agreement between you and Heartland Society with respect to our website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our website.

 Feedback

We welcome your comments and suggestions regarding our website and the information, products and services we make available here. Contact us at service@heartlandshops.com or (408) 245-2228 to provide feedback.

Thank you for visiting our website. We hope to see you in person at one of our locations soon.